Secure payment options
Alpaca Online Shop
Your Options
We offer you a wide selection of secure payment options. We do not charge any fees for the different payment methods.
Below you will find more information about each payment type. If you have any further questions, please contact our customer service.
Credit card
Twint
paypal
PostFinance Pay
Invoice
Payment information
You can securely pay with your credit card at any time with us. We accept all credit cards from providers MasterCard, Visa, American Express, Discover, and Diners. Your credit card will only be charged once your order has been shipped.
Refund
As soon as you inform us of the cancellation of the contract, the refund will be processed to you within fourteen days. We will credit the corresponding value of the goods to the originally charged credit card.
High Security for Credit Card Payments
Your credit card information and personal data are transmitted according to the highest security standards. By authenticating according to the 3DS standard, we guarantee you a secure processing of the credit card transaction.
You can pay securely at any time using TWINT. Simply select the payment method "TWINT" at checkout and follow the instructions on your device – you will be guided through the payment process.
Refund
Once you have informed us of your withdrawal from the contract, the refund will be made within fourteen days. The corresponding amount will be credited to the account originally used for the payment.
If you already have a PayPal account, you can select the payment method PayPal at the end of the ordering process. You can then log in to PayPal and complete the payment.
Refund
Once you have informed us of the cancellation of the contract, the refund will be processed to you within fourteen days. We will credit the corresponding value of the goods to your PayPal account.
Purchase on account with installment option (POWERPAY)
Our external service provider, MF Group / POWERPAY, offers the payment method “purchase on account” as an external payment service provider. With an individual invoice, you can easily pay for your online purchase by invoice. If you do not make a payment within the specified time frame, you will subsequently receive a monthly invoice with an overview of your orders from MF Group in the following month.
Upon conclusion of the purchase contract, POWERPAY assumes the resulting invoice claim and handles the corresponding payment processing. When purchasing on account, you also accept the terms and conditions of POWERPAY.
You can pay securely at any time using PostFinance Pay. Simply select the payment method "PostFinance Pay" at checkout.
Refund
Once you have informed us of your withdrawal from the contract, the refund will be made within fourteen days. The corresponding amount will be credited to the account originally used for the payment.